- Grow your sales and your business
Jumia Express is a service with guaranteed express delivery.
All items are carefully packed by Jumia and supported by our quality after-sales service – doubling your customers’ satisfaction and willingness to buy.
Jumia Express customers pay no additional fees. Jumia Express is available at no additional cost to them. They receive products at speed, whilst your brand benefits.
2. Build Customer Trust & Online Reputation
Optimize your Seller Score! Seller score is part based on shipping experience:
- low cancellation rate
- shipping time
Which Jumia both oversees with Jumia Express!
Why should I have a high Seller Score?
As a power-seller you’ll be eligible for Silver and Gold badges. They bring several advantages including:
- Special campaigns
- Marketing investment
- Additional product boosting
- Dedicated account manager
Improve your product satisfaction score
The 5-star product satisfaction rate is a significant differentiation for product selection among customers, along with price and discount.
With our service, you ensure an optimal customer satisfaction!
Trustful products will be highlighted!
What is a trustful product?
3. Increase your visibility on Jumia
Jumia Express products are flagged with the “Jumia Express” Badge and feature at the top of the listings for each category.
Customers can easily toggle “Jumia Express only” to identify products available via free, fast delivery.
4. Reduce your costs.
Save on storage fees:
- Competitive storage costs guaranteed in our Warehouse
- Pay only for Jumia Express warehousing and delivery services – no additional charges or hidden fees
Save on operational fees: personnel, packaging and processing charges. Processing fees for Jumia Express only apply on final delivered orders. They include:
- Order treatment (pick & pack)
- Product returns
5. Save energy with a 100% flexible service
- Choose online which stock you want to put on Jumia Express. No obligation to put all your stock in Jumia Express.
- No Sales Volume Limit. Sky’s the limit, with Jumia Express you won’t experience any limits on your daily sales orders
- Join and leave Jumia Express easily, whenever you want. No engagement, no entry fees – you manage your account from your computer.
- Get paid faster. Fees automatically deducted from your seller account once your order has been delivered
- No after sales management. We manage customer complaints, returns and re-inbound items that can be sold again.