Our rules are set to protect you from customers’ dissatisfaction. Without this, you will face difficulties to sell your products and expose yourself to penalties. Keep in mind that the restrictions are made to educate you on how you satisfy the buying experience of the customers. That’s why you have to understand why some restrictions are set:

Understand our Order Limitation policy that protects you against your customers dissatisfaction related to your Out of Stock issues

Understand how the returns work, and especially what is the return policy for the customers so that you can know how Jumia guarantees your rights and your treasury needs

Here are some best practices to avoid being penalized.

Before processing your orders, make sure your products will pass the Quality Check

Check our tips to avoid Out of Stock