- What is Holiday Mode?
The Holiday Mode is a feature that you can use in order to temporarily close your online shop on Jumia. It is useful for the following situations:
- You are on vacation during a specific period and you won’t be able to fulfill orders.
- You don’t have enough stock for your products and you want to close your products on the website.
The Holiday Mode helps you to avoid receiving orders you can’t fulfill, and overall it helps you not to fall into penalties and seller score drop.
- How do you activate your Holiday Mode?
A. From within your Vendor Center click on Settings tab. Click on “Holiday Mode” from the menu.
B. Set the Start and End dates for your holidays and click on “Save”. The store will automatically be set to Inactive on the Start Date, and will automatically be reactivated after the End Date.
3. Any questions? Don’t worry we are here to help you!
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- Raise a claim on the Internet
- Ask an agent in a Vendor Drop-Off