How to manage products and orders on JUMIA Express

How to manage products on JUMIA Express

Section One: Stock Management

JUMIA Express is the perfect method to sell your products and achieve an excellent sales rate

Please make sure of the following

  • Inbound your best selling products to the warehouse.
  • Provide enough product inventory for up to 30 days.
  • Only inbound high quality products to the warehouse.
  • Make sure your product prices are competitive.

Customers will love their experience and,  this is the key element to be one of the top sellers, which will in return increase your sales rate.

Section Two: Managing your product inventory

  • A general look on JUMIA Express inventory:

 

 

 

Important terminology related to JUMIA Express

Field Name How to read it
PO Number Given to you by JUMIA when your order is confirmed
You can find it in the Vendor Center
Products-JUMIA Express-Send to warehouse-Show details (In front of any Purchase Order)
JUMIA SKU It is your product’s reference number, you can find it in the Vendor Center and on the JUMIA website
Item Reception date The date JUMIA received the product related to this SKU in the Purchase Order
Stock Planned The stock of each product planned for delivery
Not Received by JUMIA When you or your representative deliver the package to JUMIA’s warehouse and JUMIA discovers a difference between what was expected and what was delivered
This could be due to:
1- Some products were missed during shipping
2- Some products didn’t pass the quality check and therefore could not be received
Delivered Products that have been delivered to the client
In Stock Sellable Stock Stock from a product that wasn’t delivered to the clients, 22 stock available for the clients to order
Received not in stock Products already available at JUMIA’s warehouse but not ready to order by the client
This could be due to the fact that the product delivery to the client failed and is waiting for restocking to sell again
In transit forward to customers The products are on their way to the clients, whether they have been shipped or on their way with the delivery representative
In transit reverse to vendor The products are on their way to return to the seller whether due to being faulty or due to a return request
Returned to vendors The product has been returned to the seller
Damaged Lost The product has been lost or damaged and you will be compensated for it
Defective The product has been categorized as defective and will be returned to the seller

 

It is also important to know
Tips to increase your sales with us
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