Payment
When do I have to pay for commissions and services ?
The commissions will be deducted from your payment, which occurs on a weekly basis, on the payday that you will select. The Value Added Services fees will be deducted from your payment on a weekly basis on your payday.
How am I getting paid?
You will be paid via bank transfer or through Mobile Money (MTN, TIGO Cash) on a weekly basis. Payments are made by the 8th working day after the one week date range of sales (as shown on account statement).
Read our tutorial about your account statement here.
How do I know what Jumia is paying for?
You can view paid orders by visiting Sellercenter.com.gh selecting Report < Account statement < Order overview
I have not received my payment, what should I do?
Wait for 2 working days after your payment date, if payment has not been received, send an email to seller.support@jumia.com.gh